Director, Marketing Communications

Job Description:

• Own and evolve CAQH’s marketing communications strategy spanning corporate communications, PR/earned media, and thought leadership from end-to-end
• Write, edit, and finalize core communications deliverables ensuring message discipline and brand voice
• Establish editorial standards, templates, and review processes to ensure content quality, brand voice, readability, compliance awareness, and accessibility
• Champion CAQH’s brand reputation by proactively identifying opportunities and risks
• Steward and operationalize CAQH’s enterprise brand narrative across the organization
• Manage day-to-day relationships with media outlets, reporters, and PR firms
• Monitor and report on media coverage and market visibility
• Provide strategic communications counsel to the CEO and executive leadership
• Lead issues management and crisis communications planning and response
• Own the communications planning cadence and content calendar

Requirements:

• 10+ years of progressive experience in public relations and multichannel content leadership (in-house, agency, newsroom/publishing, or consulting)
• Demonstrated success leading corporate communications, earned media programs, executive communications, and integrated content planning
• Exceptional hands-on writing and editing skills with a portfolio demonstrating executive-level corporate communications and PR deliverables
• Experience partnering with senior leaders and subject matter experts to shape positioning, develop points of view, and deliver high-stakes communications
• Proficiency across long-form and rapid-turn content formats
• Strong proficiency with AI tools to accelerate and elevate communications work
• Proficiency with PR and media monitoring tools and social media management platforms
• Experience managing a PR agency and other external partners and associated budgets; ability to assess ROI and optimize spend
• Crisis communications and issues management experience strongly preferred
• Healthcare industry experience preferred

Benefits:

• medical, dental, and vision coverage
• 401(k) with company contributions and matching
• paid parental leave
• tuition assistance
• generous paid time off

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