Part Time - Customer Service Associate - Tool Rental - Flexible Snellville, GA 1603

Join the arenaflex team as a Part Time Customer Service Associate in our Tool Rental department, where you'll have the opportunity to make a real impact on our customers' home improvement experiences. As a key member of our team, you'll be responsible for delivering exceptional customer service, helping customers find the right products and services, and ensuring their needs are met. If you're passionate about providing top-notch customer service and have a genuine care for people, we want to hear from you!

Your Impact at arenaflex

At arenaflex, we're committed to helping our customers achieve their home improvement goals. As a Customer Service Associate, you'll play a vital role in making this happen. You'll be the face of our company, welcoming customers to our stores, answering their questions, and delivering friendly and professional customer service. Your expertise will help customers navigate our vast selection of products and services, ensuring they find exactly what they need to complete their projects.

How We Support You

At arenaflex, we believe in supporting our associates in all aspects of their lives. Whether you're looking for a part-time position or a place to grow and develop your skills, we're here to help. As an arenaflex associate, you'll gain access to a range of benefits, including:

• Multiple top-tier health insurance options to prioritize your well-being
• Educational opportunities through our tuition assistance program
• A company-matching 401(k) and optional Employee Stock Purchase Program to help you take charge of your financial future
• A 10% Associate Discount to save on the products and services you need
• The opportunity to learn new trade skills through our Track to the Trades program

For more information about our benefit programs and eligibility, please visit [arenaflex benefits page](https://talent.arenaflex.com/us/en/benefits).

Your Day at arenaflex

As a Customer Service Associate in our Tool Rental department, you'll be responsible for:

• Welcoming customers to arenaflex and helping them find the right products and services for their home improvement needs
• Interacting with customers throughout the day, answering questions, and organizing merchandise
• Loading merchandise and ensuring all customer needs are met
• Cross-functionally training in other areas of the store to help deliver the best customer service
• Preparing merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guiding customers through shopping or checkout
• Completing other duties as assigned

Key Responsibilities

* Welcome customers to arenaflex, answer questions, and deliver friendly and professional customer service

• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Minimum Qualifications

* 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information

• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

* 6 months of Retail and/or customer service experience

• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowes Commitment to Growth and Teamwork

At arenaflex, we're committed to growth and teamwork, both in the workplace and in the community. We strongly encourage bilingual, military, and veteran talent to apply and join our team. By working together, we can better equip our stores and serve our communities.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. If you're passionate about delivering exceptional customer service and have a genuine care for people, we want to hear from you! Apply today to join the arenaflex team as a Part Time Customer Service Associate in our Tool Rental department. Apply for this job