Experienced Pre-Licensed Customer Service Representative – Remote Career Opportunity at arenaflex

Join the arenaflex Team and Unlock Your Potential

At arenaflex, we are a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

A Career, Not Just a Job

If you are on the hunt for a career and not just another job, arenaflex is the place for you! We want to invest in your future and provide you with the tools, training, and support you need to succeed. Our mission is to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

Become a Licensed Insurance Agent with arenaflex

arenaflex offers a 5-day paid training program to help you prepare for the State Insurance Exam. This is a unique opportunity to get paid to study and prepare for a career as a licensed insurance agent. Our training program includes:

• A dedicated trainer to guide you through the process
• Study materials to help you prepare for the exam
• Coverage of the cost of the state exam
• Scheduling of your state exam

After you pass your exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in. This is a great opportunity to start your career as a licensed insurance agent and take your first step towards a successful and rewarding career.

Benefits of Working with arenaflex

* Paid Training: Get paid to study and prepare for the State Insurance Exam

• Competitive Wages: Earn a competitive salary and benefits package
• Full Benefits: Enjoy comprehensive benefits, including medical, dental, vision, 401k, and more
• Paid Time Off: Take time off to relax and recharge
• Employee Wellness and Engagement Programs: Stay healthy and engaged with our employee wellness and engagement programs

About arenaflex and You

At arenaflex, we make people's lives simpler, faster, and safer through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. As a Pre-Licensed Customer Service Representative, you will be a key contributor in making that happen.

Responsibilities

As a Pre-Licensed Representative, you will be responsible for:

• Resolving complex consumer issues and advising first-level representatives on high-level issues
• Assisting policy holders with billing questions and concerns
• Providing support to policy holders with any policy changes requested
• Supporting policy holders' needs by providing recommendations and adjusting as necessary

Qualifications

We are looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:

• 6 months of customer service experience minimum
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of Call Center experience, preferred
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills

Work from Home Requirements

To work from home, you will need:

• A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps
• An ISP with no packet loss and a ping under 50ms
• Proof of internet speed required
• A clean and quiet workspace

Be One of Our People

At arenaflex, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Employment Type: FULL_TIME

If you are ready to take your career to the next level and join a dynamic and supportive team, apply now to become a Pre-Licensed Customer Service Representative at arenaflex. Apply for this job