Experienced Data Entry Clerk – Energy Services Program Support

Welcome to an exciting opportunity to join arenaflex, a non-profit human services agency dedicated to creating positive change in the lives of individuals and families in Fitchburg, MA. At arenaflex, we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact.

About arenaflex

arenaflex is a leading organization in the human services sector, focused on enhancing the lives of individuals and families in need. With a strong commitment to community growth and development, we strive to create a better future for all. Our team is comprised of dedicated professionals who share a common goal of making a meaningful difference in the lives of those we serve.

Position Overview

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented and organized individual to join our team and contribute to the success of our programs.

Essential Duties And Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications And Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

Why Join arenaflex?

* Comprehensive Health, Dental, FSA, and Vision Insurance to take care of your well-being.

• Generous Paid Time Off (PTO) to relax and recharge.
• Hybrid Work Opportunities to benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness to ease your student loan burden.
• Tuition Remission to invest in your education.
• Employer-Sponsored Retirement to secure your future.
• Pet Insurance to ensure your furry friends receive the best care.
• Employee Discounts to access exclusive discounts and perks.

Work Environment and Company Culture

arenaflex is committed to creating a workplace that values your well-being and personal growth. Our team is dedicated to fostering a culture of inclusivity, respect, and open communication. We believe in the importance of work-life balance and offer flexible work arrangements to support your needs.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to investing in the growth and development of our employees. We offer a range of training and professional development opportunities to help you advance your career and achieve your goals.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals. Apply Job! Apply for this job