Social Media Manager

What you can expect

You will lead social media strategy and content creation for product launches and growth campaigns across Zoom's expanding portfolio. You'll collaborate with product, marketing, and design teams to transform technical features into compelling social narratives. Your work will drive brand awareness, engagement, and measurable business impact across all social channels.

About the Team

We unify brand marketing, partnerships, events, social media, and paid media into one cohesive strategy. Our team collaborates cross-functionally to drive awareness, adoption, and retention. We focus relentlessly on outcomes and business impact throughout the customer lifecycle.

Responsibilities

• Developing and executing social media content strategies for product launches, feature announcements, and growth campaigns across LinkedIn, X, Instagram, Facebook, TikTok, YouTube, and Threads

• Creating compelling visual and written content by collaborating with product, marketing, and design teams to translate technical features into engaging social narratives and creative briefs

• Managing social execution for signature events like Enterprise Connect and Zoomtopia, including in-person content creation and real-time engagement

• Leading social amplification of company awards, recognitions, and PR opportunities by transforming press releases into engaging campaigns and coordinating with communications teams

• Optimizing content for Answer Engine Optimization (AEO) and YouTube SEO by partnering with cross-functional teams to enhance discoverability across AI-powered search platforms and managing Reddit community engagement

What we’re looking for

• Demonstrate 3–6 years of experience managing social media for enterprise brands or agencies with proven results in product launch campaigns

• Write compelling copy that adapts tone and messaging across multiple platforms while maintaining brand consistency

• Use social media management tools (Sprout Social preferred) and basic design tools (Canva, Figma, CapCut or similar)

• Have the ability to analyze social media performance data and translate insights into actionable recommendations

• Manage multiple campaigns simultaneously with organizational and project management capabilities

• Apply knowledge of SEO, AEO, and content marketing best practices to optimize discoverability

• Leverage AI creation tools and write effective prompts to enhance content production

• Bring experience from technology or B2B marketing environments

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.