PMO Analyst
PMO Analyst
Location: Remote
Department: Operations - Project Management Office (PMO)
FLSA Status: Exempt
Who We Are
DAS Health is a leading healthcare IT Managed Services Provider (MSP) and technology solutions company that specializes in electronic health records (EHR), cloud hosting, cybersecurity, networking, and managed IT services. We partner closely with healthcare organizations to improve clinical and business outcomes through secure, reliable, and scalable technology solutions.
As we continue to grow and evolve, we are seeking a PMO Analyst to play a critical role in supporting our internal project operations, improving processes, and enabling data-driven decision-making across the organization.
Position Summary
The PMO Analyst supports the Project Management Office by ensuring projects are set up accurately, governed consistently, and aligned with DAS Health’s operational and financial goals. This role is heavily focused on project triage, ConnectWise project setup, reporting, and process improvement, with opportunities to grow into deeper analytics and operational optimization work over time.
This is a non-client-facing role that directly supports client-facing teams, leadership, and company-wide initiatives. The ideal candidate is detail-oriented, systems-savvy, and motivated to improve and streamline complex workflows rather than simply maintaining the status quo.
Responsibilities
- Own and execute the triage process by converting approved sales orders, change order forms, quotes, and contracts into structured projects within ConnectWise.
- Ensure projects are set up accurately, including financial fields, billing methods, work roles, agreements, rates, phases, and work plans.
- Maintain strong project governance by ensuring adherence to PMO standards, methodologies, and documentation requirements.
- Collaborate closely with PMO leadership, Sales Enablement, Finance, and Operations to ensure data accuracy and process alignment.
- Support resource capacity planning, forecasting, and scheduling across the project portfolio.
- Develop, maintain, and distribute standardized reports and dashboards related to project health, timelines, financials, and resource utilization.
- Monitor PMO KPIs and metrics to identify trends, risks, and opportunities for continuous improvement.
- Participate in audits, invoice reviews, and end-of-month activities to support accurate revenue recognition and operational excellence.
- Contribute to process improvement initiatives by creating or refining SOPs, templates, and automation where possible.
- Support onboarding and training of project staff on PMO tools, processes, and best practices.
- Assist with small internal technical or operational projects.
- Perform ad-hoc reporting and analysis to support PMO leadership and executive decision-making.
- Bachelor’s degree in Business, Project Management, or a related field, or equivalent practical experience.
- 5+ years of experience in a PMO Analyst, Project Coordinator, or project operations role.
- Strong hands-on experience with ConnectWise, particularly project triage, setup, and financial configuration.
- Advanced Excel skills; experience with reporting and data visualization tools such as Power BI is a plus.
- Solid understanding of project management frameworks (PMI, Agile, or hybrid models).
- Experience working cross-functionally and supporting or training others on systems and processes.
- Strong analytical, organizational, and communication skills with the ability to manage competing priorities.
- Comfort working in complex, detail-heavy workflows where accuracy at setup has a downstream financial and operational impact.
- PMP, CAPM, Lean Six Sigma, or similar certification is preferred but not required.
- Experience supporting healthcare IT or MSP environments.
- Familiarity with finance data, billing models, revenue recognition, or end-of-month close processes.
- Exposure to M&A integration projects or enterprise-scale operational initiatives.
- Demonstrated ability to identify inefficiencies and implement process improvements or automation.
- Fully remote role with a collaborative, supportive team environment
- Opportunity to own and improve critical internal processes that impact the entire organization
- Room for growth into advanced analytics, automation, and operational leadership
- Mission-driven work supporting healthcare organizations nationwide
- Competitive compensation and comprehensive benefits package