Appointment Setter

LearnTastic is a fast-growing online education platform providing accredited continuing-education and compliance courses for professionals across industries-from healthcare and construction to HR and education. With more than 1,000 courses and over a million learners served, LearnTastic is redefining accessible, self-paced learning. Our mission is to make professional development simple, engaging, and impactful-anytime, anywhere.

We are looking for a motivated and enthusiastic Appointment Setter to join our growing team. The primary responsibility of the Appointment Setter is to contact potential and existing clients via phone, email, and messaging platforms to schedule appointments for our sales team. The ideal candidate should have excellent communication skills, persistence, and a positive attitude. 

Key Responsibilities: 

• Make outbound calls, emails, and follow-ups to prospective and existing customers. 
• Qualify leads and schedule appointments for the sales team based on set criteria. 
• Maintain accurate and up-to-date records of all interactions in the CRM system. 
• Handle objections and rejections professionally and persistently. 
• Understand company offerings to clearly articulate value propositions to potential clients. 
• Coordinate with sales executives and other departments to ensure a seamless client experience. 
• Achieve daily, weekly, and monthly appointment setting targets and KPIs. 
• Provide feedback from prospects and clients to help improve scripts, sales approaches, and services.Attend team meetings, training sessions, and contribute to overall team growth. 

Required Qualifications: 

• High school diploma or equivalent; a Bachelor’s degree is a plus. 
• 1–2 years of experience in telemarketing, cold calling, lead generation, or appointment setting (preferred). 
• Strong communication and interpersonal skills (verbal and written). 
• Excellent organizational skills and attention to detail. 
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and basic computer skills. 
• Self-motivated, goal-oriented, and able to work independently.
• Positive attitude, persistence, and resilience when handling objections.