Expense Associate (Remote - Columbus, OH Only)

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Williams Lea by RRD is hiring for an Accounts Payable/Expense Associate.

• Utilize appropriate logs and/or tracking software for all-expense processing work

• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle

• Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received

• Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals

• Review requests for compliance with policies and/or procedures; escalate concerns to supervisor

• Use established procedures, standards, and formats to complete expense processing requests to client satisfaction

• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

• Communicate with team members, lead, supervisor or client on job or deadline concerns

• Meet contracted deadlines for service delivery to our clients

• Troubleshoot basic software or hardware problems

• High school diploma or equivalent required; Associate Degree or advanced degree preferred.
• 1–2 years of related financial experience in a professional services organization; experience in legal, banking, or large corporate environments preferred.
• Prior knowledge of financial systems such as Aderant Expert, Chrome River, Elite, Concur, or other comparable systems preferred.
• Proficiency in MS Office and spreadsheet software applications required.
• Proven customer service skills to create, maintain, and enhance client relationships.
• Excellent organizational skills with the ability to manage multiple assignments simultaneously.
• Ability to maintain confidentiality of sensitive materials/documents.
• Strong attention to detail, time‑management, and problem‑solving skills.
• Strong written and verbal communication skills.
• Ability to maintain professional composure when working with immediate deadlines.
• Ability to work independently and collaboratively as part of a team.
• Ability to work in a fast‑paced environment.
• Customer service experience.

The rate of pay for this role at the noted RRD location is $18.11/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans