[Remote] Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Children of America is a community-focused organization seeking a motivated and experienced Operations Analyst to join their team. The role involves managing operational policies and objectives for childcare centers, ensuring accurate billing, and collaborating with various stakeholders to enhance service quality.

Responsibilities

• Review information and reports provided by center management analyze for accuracy and enter spreadsheets for distribution to district managers and corporate leadership
• Assist center and district managers in use of processes procedures and software
• Assist center management in the adjustments of billed accounts due to changes in rates, credits, and billings errors
• Develop relationships with center management to enhance collaboration between field and corporate staff
• Collaborate with other departments to ensure accurate and timely information
• Maintain high standards of quality and service to both internal and external customers
• Ensure that all operations activities operate consistently and ethically within the values and mission of Children of America
• Passionate about Children of America's mission and able to promote and communicate the philosophy mission and values of Children of America to external and internal stakeholders
• Responsible for Billing of accounts for centers
• Document, bill, and collections of all monies owed from government agencies
• Analyze invoices and reports for accuracy
• Submit monthly children's attendance and invoices to respective agencies for assigned schools

Skills

• Bachelors degree required
• 1 year of experience working in Billing
• Strong analytical skills and attention to detail
• Knowledge of state and federal laws relating to key areas of responsibility

Benefits

• Internal Career Advancement Opportunities
• Childcare Assistance Program
• Educational Assistance/Reimbursement
• Employee Referral Bonus
• Recognition Programs
• Medical, Dental, Vision
• 401(k), Life, Accident, & Disability
• Paid Vacation/ Paid Holidays

Company Overview