Sales Advisor, Norton
Crutchfield Corporation is a Virginia-based family-owned business and acclaimed national online retailer known for its innovative culture and commitment to employee success. They are seeking exceptional sales advisors to engage with customers, uncover their needs, and provide tailored solutions to enhance their purchasing experience.
Responsibilities
- Engage our customers with an open, interested, and honest rapport about their project and the solutions we offer - no cold calls, just genuine conversations
- Ask questions to uncover a customer's needs, offer a recommendation for the best solution, and make purchasing quick and easy
- Offer any accessories to provide a better out-of-the-box experience for the customer and their project
- Collect and provide all appropriate information, using our point-of-sale computer applications
Skills
- Passion for customer service and exceptional interpersonal skills
- Proficient computer skills
- Ability and willingness to learn consumer electronics through on-the-job training
- Highly self-motivated
- Ability to communicate clearly and effectively through phone, email, and chat
- Ability to work a consistent schedule that includes some evening shifts (up to 8 PM) and some weekend shifts (every other weekend or one day per weekend)
- Previous sales, customer service, retail, restaurant and/or consumer electronics experience
Benefits
- Two health insurance plans to choose from
- Dental and vision insurance plan options
- Competitive wellness program
- Tuition reimbursement
- 401K retirement plan
- Relaxed dress code
- Discounts on the fun stuff we sell
- Short-term disability insurance and long-term disability insurance options
- Employer-paid life insurance
- Voluntary life insurance options, including those for spouse and children
- FSA and HSA options
- Pet insurance for your pup
Company Overview