Paramedic - Secondary Triage Clinician (524930)

The Team

Ambulance Tasmania's Secondary Triage Clinicians are a small team consisting of Paramedics and Clinical Nurse Consultants and are an integral team for ensuring that patients receive the right care in the right place at the right time. Working in a dynamic, clinically focused environment, Secondary Triage Clinicians provide expert assessment and advice to callers whose circumstances may not require an emergency ambulance response. Using advanced clinical judgement, you will assess patient needs via telephone, deliver evidence‑based advice, and guide patients to the most appropriate care pathway including primary care, community services, or self‑management support.

The Role

Reporting to the Director - Clinical Services, the Paramedic - Secondary Triage Clinician supports delivery of the Ambulance Tasmania (AT) Secondary Triage Service.

The Paramedic - Secondary Triage Clinician uses advanced clinical skills and knowledge to determines the most appropriate health care pathway for patients to:

• Determine the most appropriate and efficient service to be delivered.
• Minimise the risk of incorrect assessment of the presenting health problem/s.
• Use expert clinical knowledge to triage, refer, and document calls using an approved medical triaging software support system.

You will need

• Demonstrated high level interpersonal, negotiating and influencing skills to gain acceptance of ideas and the ability to adapt to accommodate constantly changing situations and individuals.
• Demonstrated high level verbal and written communication skills and the ability to be clear, concise and accurate when both collecting and conveying complex information.
• Demonstrated ability to effectively identify and apply an advanced level of clinical judgement to respond respectfully and compassionately to the needs of patients, relatives and other stakeholders.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Multiple Permanent, full time and part time, shift worker positions, working up to 76 hours per fortnight, commencing as soon as possible. 

*Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Position Features

• Ambulance Tasmania is committed to promoting a positive workplace culture.
• This position will include shift work.

Salary: $106,959 to $124,987 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Ambulance Tasmania Agreement 2022. 

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Allowances

• Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Successful applicants will be required to meet the essential criteria.

• Holds a Bachelor of Paramedic Science or other approved qualification.
• Registered with the Paramedicine Board of Australia.

Applicants should note the following criteria are desirable:

• Hold a current Authority to Practice with Ambulance Tasmania, prior to commencement in the role.
• Four years post qualification experience as a Paramedic.
• Experience in triaging patients and/or telephone triage.
• Emergency Services call taking and/or dispatch.
• Current Driver’s Licence.
• Competent keyboarding skills – Excel and Word capability.

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties: 

• Paramedic - Secondary Triage Clinician PARC

Application Guide:  

• Applicant Guide

How to apply

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1–2-page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Phillip Dickson Position: Acting Manager, Integrated Care Phone number: 0448 032 679 Email address: [email protected] 

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.