Large Accounts Underwriting Manager

Job Description:

• Enforces Large Account Underwriting team guidelines and procedures for assigned regions.
• Answers questions, provides recommendations for complex situations, communication strategies, or problematic agency relationships and explains the rationale for recommendations.
• Monitors team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and service directives while matching price to quality across the book of business.
• Collaborates with Large Account Leadership to review updates received from Corporate Office Underwriting and communicates changes to team members.
• Develops and sustains strategic relationships with agents and brokers across the entirety of assigned regional territory.
• Monitors, cultivates, and prioritizes assigned region’s Large Account pipeline of targeted opportunities to expand and strengthen the overall EMC Large Account portfolio.
• Proactively assesses the impact of evolving legislation and market dynamics to ensure strategic and compliant decision-making within diverse territorial contexts.
• Oversees and monitors assigned Large Accounts Underwriting team and performs expected people leadership duties.
• Monitors progress of underwriters assigned agents and guides underwriters and agents in achieving annual goals.
• Engages with regional field leadership and collaborates with underwriters to oversee existing agency relationships while cultivating new partnerships that drive profitability and restore underperforming or low-growth relationships.
• Seeks feedback from agents and taking action to improve their experience and grow profitable books of business.
• Identifies opportunities and potential challenges within agency relationships, ensuring strategic solutions.
• Partners with sales and marketing to deliver exceptional customer experiences, enhance underwriting responsiveness, and position EMC as the preferred insurer.
• Performs audits on Large Account new business and renewals for compliance and quality.

Requirements:

• Bachelor's degree, preferably in insurance or business administration, or equivalent relevant experience
• Ten years of underwriting experience in the property casualty insurance industry, including at least six years of experience working with large accounts, including composite rating, large deductible, and loss sensitive rating plans or related experience
• Previous leadership or management experience preferred
• Insurance designations, such as CPCU, preferred
• Excellent knowledge of countrywide underwriting techniques, terminology, policies, and forms, along with underwriting risk analysis
• Excellent underwriting judgment and decision-making skills
• Excellent problem-solving skills and the ability to make sound decisions
• Excellent computer skills, including knowledge of Microsoft Office and social media
• Strong ability to work on multiple projects while meeting deadlines.
• Excellent written and verbal communication skills, including the ability to speak effectively before groups
• Strong leadership skills and ability to motivate team
• Ability to effectively communicate products, procedures, business planning and system information
• Exceptional customer service skills
• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

Benefits:

• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

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