Claims Director

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Essential Job Functions and Responsibilities

• Responsible for the overall planning, development, direction, and administration of the strategic Claims programs.
• Accountable for providing specialized insights with business leaders to implement strategies that support business goals and drive organizational performance.
• Oversees the strategic oversight of claims investigations to confirm coverage and determine liability, compensability, and damages.
• Offers expert advice to team members on complex claim file management and extends settlement authority following comprehensive reviews.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.

Experience: Generally, a minimum of 18 years of experience in property and casualty claims handling, including a minimum of 8 years leadership experience. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Scope of Job/Qualifications: Typically manages 2 or more reports. Contributes to the development of strategies, performance targets, and policies and procedures. Collaborates with management to understand workforce needs and position the organization as a preferred employer. Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management. Plans and ensures that the team meets budget and performance targets.

Business Unit:

Salary Range:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.