[Remote] Client Services Coordinator (Flexible / Remote)

Note: The job is a remote job and is open to candidates in USA. TruBlue of Phoenix and Scottsdale is a growing home service company based in the greater Lansing area. They are seeking a Client Services Coordinator to handle day-to-day admin and communication while providing an opportunity for growth in areas like marketing and business development.

Responsibilities

• Answering incoming calls and responding to leads quickly
• Scheduling estimates and coordinating with field technicians
• Following up with customers and keeping communication tight
• Keeping jobs organized in our system (Housecall Pro)
• Supporting day-to-day operations so nothing falls through the cracks
• Managing social media or marketing efforts
• Attending local networking events (BNI, Chamber, etc.)
• Helping build partnerships and referral sources
• Taking a more active role in growing the business

Skills

• Handle day-to-day admin and communication
• Answer incoming calls and respond to leads quickly
• Schedule estimates and coordinate with field technicians
• Follow up with customers and keep communication tight
• Keep jobs organized in our system (Housecall Pro)
• Support day-to-day operations so nothing falls through the cracks
• Must be based in the greater Lansing area and able to meet occasionally in person
• Consistent availability during business hours is required
• Responsiveness and follow-through are non-negotiable
• Organized and don't let things slip
• Communicate clearly with customers and our team
• Take ownership of your work
• Managing social media or marketing efforts
• Attending local networking events (BNI, Chamber, etc.)
• Helping build partnerships and referral sources
• Taking a more active role in growing the business

Company Overview