Property Damage Rep (I/II/ Sr.) – West Trenton, NJ
NJM Insurance Group is looking for a Property Damage Representative in their General Claims department. The role involves handling, settling, and closing property damage claims while ensuring a prompt resolution and verifying relevant information.
Responsibilities
- Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
- Verify coverage, open claims, contact parties involved
- Verify and investigate information presented by first and third party claimants
- Schedule appraisals or repair facilities, assess related damage
- Contact witnesses, police departments, attorneys or other insurance companies
- Claims are settled and negotiated based on company guidelines and applicable law
Skills
- Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree
- Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
- Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
- Requires strong oral and written communication skills
- Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
- Multi-tasking, problem-solving and decision-making skills
- Technical aptitude, including a working knowledge with Microsoft Office
- Ability to work in a fast-paced environment
- Ability to juggle multiple priorities and manage time effectively
- Ability to think critically, use resources and seek answers
- Bachelor's degree is a plus
- Knowledge of Claims or Personal Lines area are a plus
Benefits
- 401(k) with employer match up to 8% and additional service-based contributions
- Health, Dental, and Vision insurance
- Life and Disability coverage
- Generous PTO
- Paid Sick Leave
- Paid parental leave
- State-mandated leave
- Discretionary bonuses
Company Overview