Groupnet Coordinator
Canada Life is a leading financial services company that aims to improve the financial, physical, and mental well-being of Canadians. They are seeking a GroupNet Coordinator responsible for providing and maintaining secure GroupNet access for clients, along with supporting various stakeholders in enrollment, billing, and reporting activities.
Responsibilities
- Providing access to GroupNet for Canada Life’s Group clients
- Communicating with Group Representatives, Clients, Brokers/Agents and Head Office personnel via telephone, email and/or fax
- Auditing assigned work to ensure that all information to ensure and the proper forms/authorization have been completed
Skills
- Ability to excel within a Purpose/Vision driven environment
- Outstanding customer service skills
- Excellent oral and written communication skills
- Problem solving and decision-making abilities
- Organizational and time management skills
- Ability to work in a team environment as well as independently
- Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment
- Home Network WIRED (LAN Cat5e or higher cable) directly from CL Laptop to Home Router/modem
- Internet Service Provider (ISP) minimum connection: 50MB Download & 5MB Upload speeds
- A working knowledge of the following systems would be an asset: PAS, EAS, TSO, Internet, Outlook, Access and Excel
- Experience within the Group Division would be a definite asset
- Bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs
Benefits
- Wellness account
- Defined contribution pension plan
- Share Ownership Program
- Insurance coverage for your family at no additional cost
- Annual training allowance
- Three paid Personal days
- Paid vacation
- Paid sick time
- Flexible benefits plan
- Pension plan
- Share ownership plan
- Bonus plan based on your individual performance
- Education reimbursement program $2,000 (annually)
- Career advancement options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Volunteer day
Company Overview