Sr. Associate, Integrations & Solutions Partnerships

Grubhub is a company that champions restaurants and enhances their community impact. They are seeking a Sr. Associate for Integration Partnerships to manage relationships with integrated POS and middleware providers while collaborating with various internal teams to optimize partnerships.

Responsibilities

• You’ll manage all aspects of the relationship with new and existing partners as assigned. This includes but is not limited to establishing recurring meetings based on partner level, engaging with partners on new integration offerings, facilitating lead sharing, reporting on health score, etc
• You’ll be working with external partners as well as internal stakeholders to help troubleshoot and improve partnership health. Responsibilities include circulating partner requests with management and the appropriate teams, communicating product enhancements and generating buy-in with partners, and promoting a solutions-oriented approach to any related needs that may arise
• You’ll take a proactive approach to pulling and reviewing necessary data, working with relevant teams to develop plans to improve and maintain partner health
• You’ll be expected to work with your Manager to build trust across multiple teams within Grubhub to advocate for your partners’ projects and initiatives
• You will be partnering with integration partners to help them grow their business through the Grubhub Marketplace. You will have support from product and engineering along the way, but being able to lead technical troubleshooting and planning calls with partners will be a part of this role

Skills

• Bachelors preferred of Highschool diploma/equivalent
• Outstanding, positive attitude
• 1-2 years experience in working with strategic accounts in a project management or account management capacity
• Demonstrated track record of exceeding goals
• Proven ability to thrive in a rapidly changing environment
• Excellent communication skills. Good listener, capable of understanding issues and translating them into an appropriate solution
• Proven ability to work across many departments to solve problems and achieve results

Benefits

• Equity
• 401K
• Medical, dental, and vision plans

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