Sales Development Representative / Inbound SDR (Bilingual Spanish Speakers Encouraged to Apply!)

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide. The Inbound Sales Development Representative will be part of the North America Sales team, responsible for qualifying potential customers and supporting the sales cycle.

Responsibilities

• Serve as the first point of contact in the sales cycle to filter and qualify top-of-funnel, inbound leads over the phone and chat
• React quickly to sales leads via email, phone, and chat communication at a high volume
• Represent Aircall with professionalism and dignity at all times, and communicate product information to a wide variety of buyer personas
• Highlight Aircall product features and business advantages to raise curiosity and interest
• Assist North America Account Executives to boost the sales cycle: booking demos and meetings, and documenting activities in Salesforce
• Continuously learn and uplevel skills and stay aware of industry trends

Skills

• Skilled communicator: you're an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
• Working knowledge of CRM systems and a willingness to learn even more: Our tech stack is Intercom and Salesforce
• Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale up!
• A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
• Ability to thrive in a fast-paced startup environment: you remain flexible, nimble, and agile as well as calm and even keeled
• Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
• Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge! They will do everything they can to get the answer to questions they don't know
• An enthusiastic and positive attitude! This might be the single most important point, even if it's the last
• You are a business proficient Spanish language speaker to manage occasional Latam leads

Benefits

• Commission plans of 10,000-12,000/year
• Medical, dental, and vision insurance is 100% covered
• 401k plan with company matching!
• Unlimited PTO — take the time you need to come to work feeling great!
• Wellness, commuter, and childcare reimbursements
• Generous parental leave policy

Company Overview