Cyber Systems Analyst

Booz Allen Hamilton is a leading consulting firm specializing in technology and management solutions, and they are seeking a Cyber Systems Analyst to join their fast-paced software development team. The role involves working on cybersecurity software, focusing on requirements gathering, documentation, quality assurance, and providing Tier III Operations support.

Responsibilities

• Work with a fast-paced software development team building enterprise systems
• Work as a systems analyst in cybersecurity software on requirements gathering, documentation, quality assurance, system or environment administration, and Tier III Operations support
• Support end user operations or questions, and feedback on system usage, troubleshoot technical issues as a subject matter expert (SME), and administer environments
• Learn and comprehend cyber technical concepts, apply expertise in technology, and work with a team of analysts and developers

Skills

• Experience working on software development projects, including Agile, in the systems development life cycle
• Experience with Help Desk or IT Service Management (ITSM) software such as ServiceNow or Jira Service Management
• Experience managing and supporting Microsoft Azure subscriptions, and performing endpoint administrative functions such as resource provisioning and configuration, role-based access control (RBAC), monitoring and cost management, device provisioning and configuration, patch management and updates, endpoint security management, and user access and policy management
• Experience testing software applications in a cloud environment, including validation, troubleshooting, and performance testing, and authoring functional and technical documents, including user guides, requirements documents, RTVMs, or FAQs
• Experience with incident management, root cause analysis, and issue resolution processes, and deployment and operational support of software tools in production and non-production environments
• Knowledge of web technologies, web-based applications, software systems or networks, and security best practices in cloud and DoD environments
• Knowledge of Microsoft Windows and Linux operating systems, endpoint and software deployment automation, and monitoring or logging tools
• Ability to provide technical support and troubleshooting across multiple platforms, and develop, modify, and maintain custom scripts, including in scripting languages such as PowerShell, Bash, or Python
• Secret clearance
• Bachelor's degree in a Business IT, Systems Engineering, Information Systems, or Computer Engineering field
• Experience with software development process tools, including wikis such as Confluence or Jira
• Knowledge of cybersecurity policy and scorecard reporting
• DoD 8570 IAT II Certification or higher such as Security+, Network+, CEH, or CISSP Certification

Benefits

• Health, life, disability, financial, and retirement benefits
• Paid leave
• Professional development
• Tuition assistance
• Work-life programs
• Dependent care
• Recognition awards program

Company Overview