Support Specialist, Client Services
Plus Relocation is a company that values meaningful work and is looking for a dynamic team player to join their Client Services team. The Client Services Support Specialist will handle various administrative tasks, ensuring smooth operations and enhancing the customer experience.
Responsibilities
- In this role, you’ll be the go-to support for our Client Services team, making sure every detail is handled with care and accuracy. Your day-to-day might include:
- Setting up new client initiations quickly and correctly (first impressions matter!)
- Tackling administrative tasks like data entry and document uploads that keep things moving
- Preparing and double-checking relocation and assignment cost projections
- Creating, reviewing, and updating reports for both clients and vendors
- Performing quality assurance audits to keep relocating employee files in tip-top shape
- Managing the Elo inbox — answering routine questions and solving the trickier ones, too
- Spotting opportunities for process improvements and helping us enhance the customer experience
- Showing up consistently and reliably, because your presence makes a difference
- ✨ No two days are the same — and that’s exactly what keeps this role exciting!
Skills
- Minimum 1 year of experience in an administrative or customer service role
- College degree preferred or equivalent experience
Benefits
- Annual discretionary profit-sharing bonus
- Paid floating holiday
- 401(k) retirement contributions
- Multiple medical plan options with a significant portion of premiums paid by the company
- Dental and vision coverage
- Health Savings Account (HSA) with employer contributions
- Paid Time Off (PTO) and paid volunteer hours
- Company-paid life, AD&D, short- and long-term disability insurance
- Employee Assistance Program (EAP)
- Wellness incentives and strengths-based development culture
- Flexible work options (hybrid)
Company Overview