Payment Specialist l
Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. They are seeking a Payment Specialist I responsible for processing all types of cashier transactions and communicating with other departments to resolve payment issues.
Responsibilities
- Process payments or payoffs using internal servicing software
- Review as well as sorting payments or payoffs received by overnight and regular mail
- Communicate with other departments to process rejected payments and payoffs
- Assist with Branch Payment Interface, wires, transmittals, reports, and account research
- Comply with the Code of Conduct and regulatory training requirements
- Successfully complete annual regulatory compliance training
- Additional duties as assigned
Skills
- High School Diploma or equivalent
- 1+ years of cash handling or accounting experience in a high-volume setting
- Superior data entry, basic math, and cash balancing skills
- Solid PC skills: Proficient with Microsoft applications
- Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences
- Experience with MSP
- Experience in mortgage servicing
- Bank Teller experience
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Company Overview