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Data Production Analyst (Contract)

Work from home Full-time role Hiring

Sun Life is a company dedicated to making life brighter for clients through exceptional service and support. They are seeking a Data Production Analyst to manage incoming work related to reporting, file formatting, and data entry, with a focus on accuracy and efficiency. The role involves collaboration with various teams to improve processes and ensure quality in data management.

Responsibilities

  • Format data files to load to Sun Life systems
  • Request and manipulate reports
  • Enter triggers and schedule jobs as requested by admin (and other internal partners)
  • Manage workflow on rotation basis and handle inquiries
  • Collaborate continuously with team members to identify and implement process improvements and best practices, in order to enhance efficiency and productivity
  • Create documentation of business processes and provide training on new or enhanced processes when required
  • Apply quality checking functions and adhere to the team workflow tracking processes

Skills

  • Intermediate to advanced Excel skills (formulas, VLOOKUP and pivot tables) required
  • Experience working with large sets of data entry or data manipulation
  • Ability to work under pressure and meet quick turnaround times
  • Collaborative, analytical and solutions-oriented
  • Detail-oriented, time management and prioritizing skills
  • Bilingualism (French, English, both oral and written) is required for Quebec only as the position reports to a unilingual English-speaking manager outside Quebec
  • Knowledge of investment products is an asset
  • Knowledge of the Group Retirement Services business, products, and processes is an asset
  • Experience with various technologies are assets (e.g., SQL, Jira, Tableau, VBA Coding, secure websites, etc.)

Benefits

  • 15 days' vacation per year plus care days
  • Flexible Benefits from the day you join to meet the needs of you and your family.

Company Overview

  • Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives. It was founded in 1865, and is headquartered in Toronto, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.sunlife.com.vn/vn/.
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