ServiceNow Developer
Ally Financial is a customer-centric, leading digital financial services company focused on innovative financial solutions. They are seeking two ServiceNow Developers to join their ServiceNow Demand Management team, responsible for bridging business needs and technical solutions while designing and delivering scalable ServiceNow solutions.
Responsibilities
- Configure and develop within ServiceNow (forms, workflows, business rules, client scripts, UI policies, flow designer, integrations)
- Participate in the design and implementation of ServiceNow modules, custom applications, and integrations with third-party systems
- Contribute to solution design reviews, testing, documentation, and deployment activities
- Adhere to established governance, development standards, and best practices for the ServiceNow platform
- Assist in platform upgrades, instance maintenance, and quality assurance activities
- Identify opportunities to leverage ServiceNow capabilities for automation, efficiency, and improved user experience
- Stay current with the ServiceNow product roadmap, releases, and emerging features
- Provide input into ServiceNow roadmap planning and platform strategy
- Facilitate workshops, demos, and user acceptance testing to ensure solutions meet business needs
- Support process optimization efforts across ITSM, HRSD, CSM, and other ServiceNow modules as needed
- Act as a liaison between business teams, technical teams, and platform governance
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1 - 3 years of hands-on ServiceNow development experience (e.g., ITSM, HRSD, SecOps, or custom applications)
- Strong understanding of ServiceNow data models, flow designer, and configuration options
- Proficiency in JavaScript, HTML, CSS, and ServiceNow's scripting APIs
- Ability to create detailed technical documentation, solution designs, and test scripts
- Strong problem-solving ability and a proactive, collaborative approach
- ServiceNow Certified System Administrator (CSA); additional certifications (CIS – ITSM, HRSD, CSM, App Engine) are a plus
- Experience with REST/SOAP integrations and Flow Designer
- Familiarity with CMDB, Discovery, and platform governance
- Excellent communication, presentation, and interpersonal skills
Benefits
- 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly
- 401K retirement savings plan with matching and company contributions
- Student loan pay downs and 529 educational save up assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial coach access
- Flexible health and insurance options including medical, dental and vision
- Employee, spouse and child life insurance
- Short- and long-term disability
- Pre-tax Health Savings Account with employer contributions
- Healthcare FSA
- Critical illness, accident & hospital indemnity insurance
- Total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially
- Adoption, surrogacy and fertility assistance
- Paid parental and caregiver leave
- Dependent Day Care FSA
- Back-up child and adult/elder care days
- Childcare discounts
- Mentally Fit Employee Assistance Program
- Subsidized and discounted Weight Watchers® program
- Travel allowances
- Relocation assistance
- A signing bonus and/or equity
Company Overview
Company H1B Sponsorship