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Community Representative for Au Pair Program - Colorado Springs, CO

Work from home Full-time role Hiring

Community Representative – Au Pair in America (APIA)

Location: Remote (with local travel within assigned geographic area) Position Type: Full-Time (Flexible Hours)

Compensation: Fee-based, salary range: $23,250 - $28,450 will be paid per completed activity; annual servicing fee prorated and paid bi-weekly

About the Role

  • As a Community Representative with Au Pair in America (APIA), you will support and guide host families and au pairs throughout their cultural exchange experience. Acting as a program liaison, you’ll ensure all placements meet U.S. Department of State regulations while helping foster meaningful cross-cultural relationships. This is a remote, flexible position ideal for candidates with experience in education, counseling, cultural exchange, or social work.

Key Responsibilities

Onboarding & Training

  • Complete required webinars, training calls and online training within 2 months of start date
  • Comply with all ongoing training requirements and attend annual refresher trainings

Support & Monitoring

  • Conduct in-home and virtual meetings with host families and au pairs in your cluster area
  • Maintain contact with host families and au pairs and submit required reports in compliance with Department of State regulations
  • Provide support for cultural adjustment, education enrollment, and conflict resolution
  • Offer interim housing support in emergencies when required

Community Engagement & Program Promotion

  • Plan monthly au pair cultural meetups and an annual Host Family Day event
  • Promote APIA through local outreach, social media, and community networking
  • Guide prospective host families through the application and matching process
  • Represent APIA at local events and marketing opportunities when possible
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