Clinical Subject Matter Expert

What You'll Do:

This role is vital to our organization's mission and growth, and if selected, you'll work on the following challenging and interesting projects:

• Become a subject matter expert in both client and Fusion applications, workflows and processes.
• Work with complex healthcare workflows, demonstrating knowledge of integrated workflows, applications and problem analysis to provide system solutions for organizational needs.
• Enhance customer insights by actively engaging with end-users, analyzing trends, and leveraging data to drive customer-centric decisions and product innovation
• Collaborate with key stakeholders to gather requirements and design customized EHR solutions that meet the specific needs of the organization.
• Configure and customize EHR workflows to align with clinical and administrative processes.
• Collaborate with cross-functional teams by actively engaging with teams, sharing expertise, and aligning on project objectives to ensure seamless client and new product implementations.
• Work to foster continuous improvement by identifying challenges, generating creative solutions, and contributing to product innovations that enhance client growth and efficiency.
• Communicate project progress, challenges, and solutions effectively to stakeholders.
• Adhere to HIPAA regulations for transactions, security and confidentiality.

Who You Are:

We believe in harnessing diverse talents and perspectives, and if you believe you have what it takes to excel in this role, we want to hear from you. We look forward to reviewing your application if you have the following qualifications and experience:

• Nursing or clinical background required.
• Knowledge of correctional healthcare is preferred.
• Bachelor's degree in a healthcare related field preferred.
• 2-4 years of experience in a similar role
• Proven experience in EHR system implementation and support.
• Strong understanding of healthcare operations and clinical workflows.
• Knowledge of healthcare regulations, including HIPAA.
• Proficiency in EHR software, clinical workflows and client management.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.

• Willingness to travel on site to client facilities is preferred.
• Relevant certifications, such as Certified Correctional Health Professional (CCHP) are a plus.

Additional Details:

• This is a remote, full time, salaried role.
• Our normal hours of operation are Monday – Friday, 8:00 AM – 4:00 PM EST or CST
• This position description is not intended to be exhaustive, and other duties may be assigned as they arise.
• It is not expected that applicants have any familiarity with Fusion’s proprietary applications, Healthcare software, or Corrections/Public Health business processes. Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team.
• At this time, this position is not eligible for employment sponsorship.
• Fusion is an equal employment opportunity employer.

Compensation:

• Salary Range: $80,000 - $100,000
• At Fusion, our salary ranges are designed to be competitive within our size and industry. Compensation is just one component of a comprehensive total rewards package that also includes benefits, flexibility, and growth opportunities.
• Individual pay decisions are informed by several factors, including location, experience, qualifications, skillset, and internal equity across the organization. While we expect most offers to fall within the stated range, each compensation decision is made thoughtfully, with consideration for both the candidate’s unique profile and our commitment to pay parity.

For Internal Use only: In reference to our Employee Referral Program, this opening is: Level 4