GIS National LLC - Benefits Integration Specialist

GIS National LLC

The Benefits Integration Specialist is responsible for managing and optimizing electronic data integrations between insurance carriers, benefits administration platforms, and payroll systems. This role ensures accurate system connectivity, validates data structures, resolves discrepancies, and serves as a cross-functional liaison to support successful marketplace and payroll integrations. This position plays a critical role in ensuring seamless benefits data exchange, supporting operational efficiency, and enhancing the client’s experience.

Duties/Responsibilities

Integration & Connectivity Management

• Initiate and manage electronic data connections between carriers and benefits administration systems.
• Oversee integration workflows from kickoff through testing and completion.
• Confirm successful connection deployment and production readiness.
• Partner with internal payroll integration teams to support end-to-end data connectivity.

Structure Review & Validation

• Review carrier structure documents against benefits administration system builds
• Identify configuration inconsistencies and recommend corrective actions
• Consult with stakeholders when benefit administration systems are not aligned with carrier requirements
• Provide guidance on structure modifications to ensure successful data transmission

Testing & Discrepancy Resolution

• Support testing of carrier connections and integration feeds.
• Investigate and resolve data discrepancies during implementation.
• Troubleshoot eligibility, enrollment, and payroll data inconsistencies. ? Ensure integration accuracy prior to go-live.

Cross-Collaboration

• Serve as liaison between account managers, brokers, clients, benefits administration systems, payroll teams, and carriers.
• Communicate integration timelines, risks, and resolution strategies.
• Provide subject matter expertise on marketplace integrations and system connectivity.
• Support continuous improvement of integration processes and documentation.

Testing, EDI, & Discrepancy Resolution

• Generate and maintain discrepancy reports to identify data inconsistencies between carrier feeds and benefits administration systems.
• Lead discrepancy resolution efforts, coordinating corrections across carriers, payroll teams, and benefits administration platforms.
• Ensure timely cleanup of enrollment and eligibility discrepancies to maintain data accuracy.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.