Experienced Part-Time Customer Service Advisor – Remote Opportunity at arenaflex

At arenaflex, we're dedicated to delivering mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a Part-Time Customer Service Advisor, you'll have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.

Flexible Part-Time Schedules and Competitive Compensation

We're offering a flexible part-time schedule with the opportunity to work from home in your secured workspace. As a Customer Service Advisor, you'll earn $17.31 per hour, plus performance-based bonuses to reward your hard work and success. If you're passionate about providing exceptional service and helping customers, we want to hear from you!

What You'll Do:

As a Part-Time Customer Service Advisor, you'll be responsible for handling inbound calls from customers with inquiries about their recent purchases. Your tasks will include:

• Assisting customers with tracking numbers, order statuses, product returns, and other post-purchase needs
• Using your problem-solving skills to find quick solutions and resolve any issues
• Helping de-escalate frustrated customers with empathy and professionalism
• Occasionally assisting with upselling or cross-selling when appropriate and necessary

Who We're Looking For:

We're seeking a compassionate and patient individual with excellent communication and soft skills. If you have:

• Strong problem-solving abilities and a knack for de-escalating upset customers
• Experience in customer service or call centers (training will be provided)
• The ability to thrive in a high-volume, fast-paced environment
• A flexible schedule with at least 40 hours of availability per week (at least 8 of those hours on one weekend day)

Why You'll Love Working With Us:

* Remote work: Enjoy the flexibility of working from home in your secured workspace

• Bonuses: Performance-based bonus incentives to reward your hard work and success
• Supportive Team Environment: Work with people who have your back

Requirements:

To be considered for this role, you must:

• Be at least 18 years old
• Have a High School Diploma or GED
• Be able to successfully pass a criminal background check
• Have at least six months of experience in customer service
• Have high-speed internet access, meeting the following speeds: download 10mbps+, upload 3mbps+, Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet connection)
• Ability to accurately type at least 30 WPM
• Have a secured workspace with a door that is only accessible to you during work hours
• Familiarity with iOS and/or macOS, or comparable technology, is preferred
• Be flexible with at least 40 hours of availability per week (at least 8 of those hours on one weekend day)
• Work at least 16 hours per week, working no more than 29 hours per week
• Reside in one of our US hiring zones

We Are Not Currently Hiring in the Following Geographies:

* States: AK, CA, HI, MA, IL, MT, & NY

• Metro Areas: MS-Minneapolis, IL-Chicago, NY-New York City Metro, OR-Portland, MD-Montgomery County, WA-Seattle, CO-Denver

Equal Opportunity Employer:

arenaflex is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Accommodations for People with Disabilities:

If you're a person with a disability who needs a reasonable accommodation to apply for or compete for employment with arenaflex, please submit your request through this form and email it as an attachment to .

Health and Safety:

At arenaflex, we value the health and safety of our associates, their families, and our community. While we do not require vaccination for most of our jobs, we do require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at arenaflex.

Apply Now:

If you're passionate about providing exceptional service and helping customers, we want to hear from you! Apply now for the Part-Time Customer Service Advisor – Remote Opportunity at arenaflex. Apply for this job