Experienced Customer Service and Delivery Coordinator – Automotive Technology Expert

At arenaflex, we're not just building a team – we're building a family. As a family-owned business with a rich history dating back to 1946, we're committed to caring for each other and striving for excellence through our uncompromising integrity, ethics, loyalty, and commitment. If you're ready to join a dynamic team that's passionate about delivering world-class service and exceptional customer experiences, then we invite you to explore this exciting opportunity as a Customer Service and Delivery Coordinator in Oklahoma City, OK.

About arenaflex

arenaflex is a 2024 USA Today Top Workplace, and we're proud of our reputation for excellence. As a customer and employee-focused company, we're dedicated to creating a work environment that's supportive, inclusive, and empowering. Our streamlined recruiting process ensures that you'll have a seamless and efficient experience from application to onboarding. We're committed to your success and look forward to hearing from you!

Job Description

As a Customer Service and Delivery Coordinator at arenaflex, you'll be the subject expert on new car technology, assisting new car buyers in explaining and customizing their vehicle's features to fit their personal needs. You'll be responsible for delivering exceptional customer experiences, ensuring world-class service, and following up with new car buyers to ensure their satisfaction. Your technical aptitude and passion for new cars will make you an invaluable asset to our team.

Key Responsibilities:

* Assist new car buyers in explaining and customizing their vehicle's technology features

• Deliver exceptional customer experiences, ensuring world-class service
• Follow up with new car buyers to ensure their satisfaction
• Collaborate with sales teams to provide technical support and guidance
• Stay up-to-date on new car technology and features
• Develop and maintain strong relationships with customers and colleagues

Qualifications:

* High school degree or equivalent

• Previous experience in a customer service-related position (prior experience as an Automotive Delivery or CSI Coordinator is a plus)
• Professional appearance and bearing
• Strong written and verbal communication skills
• Previous experience in electronic technical support and/or technical aptitude is required

Essential Skills and Competencies:

* Excellent communication and interpersonal skills

• Strong technical aptitude and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and organizational skills
• Ability to build and maintain strong relationships with customers and colleagues

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to your growth and development. As a Customer Service and Delivery Coordinator, you'll have opportunities to:

• Develop your technical skills and knowledge of new car technology
• Collaborate with cross-functional teams to drive business results
• Participate in ongoing training and development programs
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture:

arenaflex is a dynamic and supportive work environment that values diversity, inclusion, and employee well-being. Our company culture is built on our core values of integrity, ethics, loyalty, and commitment. As a member of our team, you'll enjoy:

• A collaborative and inclusive work environment
• Opportunities for growth and development
• Competitive compensation and benefits package
• Recognition and rewards for outstanding performance
• A commitment to work-life balance and employee well-being

Compensation, Perks, and Benefits:

arenaflex offers a comprehensive compensation and benefits package, including:

• Medical, dental, and vision insurance
• Life and AD&D insurance
• Disability insurance
• EAP (Employee Assistance Program)
• 401(k) retirement plan
• PTO and paid vacation time
• Paid holidays
• Employee discounts on arenaflex products and services

Equal Opportunity Employer:

arenaflex is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

How to Apply:

If you're a customer-focused and technically savvy individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity as a Customer Service and Delivery Coordinator in Oklahoma City, OK. Please submit your application through our website or by contacting our HR department directly. We look forward to hearing from you! Apply for this job