Spécialiste, soutien mise en production / Production Support Specialist

Create value at TC Transcontinental.

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With approximately 7400 employees, TC Transcontinental is a North American leader in flexible packaging, a Canadian retail marketing services provider, Canada’s largest printer, and the Canadian leader in French-language educational publishing. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.

We are looking for a Production Support Specialist for the Transcontinental Interweb plant in Boucherville. This person will be responsible for supporting the Customer Service and Prepress Customer Services teams in bringing projects to production. They will combine covers and create files in the integrated system, in addition to managing directories on the web portal and tracking customer file submissions.

When your actions lead to success

• Optimize production by grouping several files (Combos) to maximize the use of raw materials.
• Create and write work files in the system when orders are confirmed, planning all production steps to ensure optimal performance.
• Reserve the necessary raw materials to ensure their availability at the time of production.
• Ensure the entry of PDF files and follow up with the customer according to established deadlines.
• Manage users and directories of the Insite web portal, including creation, configuration, maintenance, and necessary adjustments.
• Perform any other related tasks to effectively support production.

When your expertise drives us

• College diploma (D.E.C.) or equivalent
• Relevant experience in a similar position
• Proficiency in MS Office, Globe-Tek, and Insite software is an asset
• Knowledge of prepress systems and good knowledge of the graphic chain
• Fluency in French and English, both spoken and written (regular exchanges with stakeholders located outside Canada)
• Attention to detail, excellent learning ability, analytical and problem-solving skills, sense of priorities, and good stress management

When benefits really help you live better

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is committed to fair, transparent, and equitable hiring practices. We disclose that no artificial intelligence (AI) tools or automated decision-making systems are used in our recruitment or selection process.

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact [email protected].

Send us your application. Create something with TC Transcontinental.

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