Watercress Financial Group LLC - Salesforce Developer

Watercress Financial Group LLC

The Senior Salesforce Developer is responsible for designing, developing, and supporting scalable solutions on the Salesforce platform in support of core business operations. This role partners closely with business and technology stakeholders to deliver high-quality, maintainable solutions across multiple business domains, including loan origination and sales processes.

The position requires strong technical execution, particularly in Apex development and system integrations through APIs, as well as the ability to troubleshoot production issues and contribute to continuous platform improvement. The role offers opportunity for growth and increased ownership as the organization and Salesforce footprint continue to expand.

RESPONSIBILITIES

• Design, develop, and maintain Apex-based solutions to support business processes and system integrations.
• Build and support integrations between Salesforce and external systems using standard and custom interfaces, largely through API integrations.
• Apply Salesforce development best practices to ensure performance, scalability, and long-term maintainability.

Platform & Production Support

• Provide technical support for Salesforce-based business applications, including troubleshooting and resolving production issues.
• Perform root-cause analysis and implement durable fixes for recurring or complex issues.
• Support monitoring, logging, and system health practices to ensure platform stability.

Business Process Automation

• Design and implement automation supporting sales and operational workflows using Apex, Flow, and declarative tools as appropriate.
• Translate business requirements into technical solutions that balance flexibility, reliability, and user experience.
• Continuously identify opportunities to streamline processes and reduce manual effort through automation.

Collaboration & Delivery

• Partner with business stakeholders to gather requirements and propose effective technical solutions.
• Participate in solution design, testing, and deployment activities across the development lifecycle.
• Develop and maintain technical documentation and implementation guidance.
• Contribute to a collaborative, ethical, and results-oriented team environment.

Change Management & Production Stability

• Adhere to established change management processes for development, testing, and deployment of Salesforce solutions.
• Design and implement solutions with a focus on minimizing production risk.
• Support deployment activities including validation, post-release monitoring, and issue triage as needed.
• Partner with stakeholders to ensure changes are appropriately reviewed, tested, and communicated prior to production release.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or a comparable field, or equivalent professional experience.
• Minimum of 3+ years of experience developing on the Salesforce platform.
• Experience supporting production systems and participating in structured change management processes.
• Must have the ability to travel and work from our West Des Moines office as required.

KNOWLEDGE AND SKILLS

• Strong proficiency in Apex development, including classes, triggers, and asynchronous processing.
• Experience building and supporting Salesforce integrations and APIs.
• Solid understanding of Salesforce data modeling, security, and platform limits.
• Ability to diagnose and resolve complex technical issues in a production environment.
• Experience supporting or developing systems related to loan origination, financial services, or sales operations preferred.
• Strong analytical skills with attention to detail and quality.
• Ability to trace requirements through design, implementation, and testing.
• Effective communicator capable of working across technical and non-technical teams.
• Understanding of change management principles, including controlled deployments, testing strategies, and post-release validation in production environments.