District Manager, Quick Service Restaurants

Job Title: District Manager, QSR

Reports To: Director of Proprietary Foods & QSR

FLSA Status: Salary Exempt

Role Type: Full Time

Work Location: Field Remote NC

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Company Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Summary: The District Manager, QSR is a pivotal leadership role entrusted with full operational and financial responsibility for the Quick Service Restaurant (QSR) programs within the designated district. With the authority to drive operational excellence, financial success, and customer satisfaction, this role plays a critical part in ensuring the consistent execution of QSR programs. Reporting to the Director of Proprietary Foods & QSR, the District Manager, QSR leads and supports a team of QSR Managers, conducts quality visits, and delivers monthly district performance recaps.

Job Duties and Responsibilities: This description reflects management's assignment of essential functions; it does not prescribe all tasks that may be assigned.

• Responsible for recruiting and hiring management-level personnel and ensuring QSRs are adequately staffed.

• Ensure new team members complete orientation and training.

• Manage QSR Managers and conduct performance reviews as well as provide regular ongoing feedback.

• Monitor sales, revenue, expenses, and profitability, implementing strategies to achieve financial goals.

• Facilitate weekly meetings with direct reports to cover operating expenses and profit.

• Provide a comprehensive monthly recap of district performance.

• Ensure all QSR locations within the district comply with industry regulations, health and safety standards, and company policies.

• Maintain required permits and licenses.

• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

• This description reflects management’s assignment of essential functions: it does not prescribe all tasks that may be assigned.

Knowledge, Skills, and Abilities: An ideal candidate will have experience with or understanding of:

• Knowledge of operations with restaurants QSR foodservice, convenience, or grocery retail food programs.

• Understanding of PDI, Power BI, and cost accounting methods.

• Proficient with MS Office Suite.

Education and Experience: An ideal candidate will have the following education and experience:

• Food service experience greater than two years with proven success in food service operations

• 2 years’ experience multi-unit restaurant management.

• Experience with food safety, menu labeling and FDA guidelines

• Bachelor's degree in business or related field preferred

Working environment and physical requirements

• Must be able to lift 50 pounds at times.

Travel

• Must be able to frequently travel to all locations within the district.

• Additional travel up to 20%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information- based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Version Date: 11/6/2025

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