Collections Manager
FOR PHILIPPINES BASED APPLICANT ONLY
Job Title: Collections Manager Location:REMOTE Job Type: Full-Time Department: Finance / Accounts Receivable Reports to: ZAHKIA MORGAN/CEO
About Us:
BE EPIC LLC is a dynamic, fast-growing, innovative, customer-focused. We are committed to excellence and are looking for a skilled Collections Manager to join our team and ensure timely collection of outstanding receivables while maintaining positive customer relationships.
Job Summary:
The Collections Manager oversees the collections department and is responsible for improving collection rates, reducing delinquencies, and managing a team of collections specialists. This role ensures compliance with collection laws and internal policies while maintaining effective communication with clients and internal stakeholders.
Key Responsibilities:
- Lead and manage the collections team to meet or exceed collection targets.
- Develop, implement, and optimize collection strategies, policies, and procedures.
- Monitor accounts receivable portfolio and aging reports to identify delinquent accounts.
- Contact clients regarding overdue payments and negotiate payment plans when necessary.
- Collaborate with the sales, finance, and legal departments to resolve disputes or escalations.
- Prepare regular reports on collections status, trends, and performance metrics.
- Ensure compliance with federal, state, and local laws and regulations regarding debt collection.
- Train and mentor team members, fostering professional development and performance improvement.
Qualifications:
- Bachelors degree in Finance, Accounting, Business Administration, or related field (preferred).
- Minimum of 3-5 years of experience in credit and collections atleast 2 years in a supervisory or managerial role.
- Strong understanding of collection techniques, credit risk assessment, and legal guidelines.
- Excellent communication, negotiation, and leadership skills.
- Proficiency in Microsoft Office and accounting software (e.g., QuickBooks, NetSuite, SAP).
- Detail-oriented with strong organizational and analytical abilities.
Why Join Us:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Positive and collaborative work environment
- Opportunities for professional growth and development