Vacancy Make-Ready Coordinator (VMR)

Job Title: Vacancy Make-Ready Coordinator

(Virtual, Full-Time, Work From Home)

Work Schedule

Monday to Friday, 8 AM to 4 PM PST

40 hours per week

Requirements

• Must know Maintenance/VMR/Billing
• Similar to a Maintenance Coordinator and must know how to handle invoicing for vendors

Responsibilities

• Coordinate maintenance requests (SFRs, MFR units, and commercial properties)
• Handle phone calls and emails in a timely manner
• Manage, coordinate, and monitor day-to-day maintenance requests submitted by tenants and property owners
• Maintain contracts, job approvals, and any other documentation related to regular building service, day-to-day maintenance requests, and major building improvements/capital improvements (email, AppFolio, hard files)
• Coordinate with property managers and maintenance technicians for the posting of equal housing poster, Prop 65 poster, rent control registration certificates, business license certificates, No Trespass sign, No Smoking sign, Tow away sign, No skateboarding sign, WPM common area rules notice, WPM contact information sign, etc.
• Monitor/coordinate miscellaneous housing compliance (fire extinguisher, fire sprinkler, fire alarm system, backflow system, etc.)
• Knowledgeable in AppFolio and experienced in maintenance and billing

Tools You Should Be Familiar With

• AppFolio
• RingCentral
• Additional: Email Support, Chat Support, Phone Support (Inbound), and Phone Support (Outbound)

Qualifications

• Experience with property management platforms (preferably AppFolio)
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Positive attitude and commitment with a good work ethic
• Experience in property management and the real estate industry​

For more information you can message us directly on [email protected]

You can also visit us on www.selectvirtual.ph