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Program Manager - Financial Systems Support

Work from home Full-time role Hiring
Overview:

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Glacier is a trusted industry partner to the Department of the Interior, Bureau of Indian Affairs (BIA). Goldbelt Glacier supports programs administered through the BIA including social services, natural resources management, economic development, law enforcement and detention services, administration of tribal courts, implementation of land and water claim settlements, housing improvement, disaster relief, replacement and repair of schools, repair and maintenance of roads and bridges, and the repair of structural deficiencies on high hazard dams.

Summary

The Program Manager – Financial Systems Support (PM-FSS) will provide program management and analytical support within the Financial Systems Division (FSD) under the Office of the Chief Financial Officer (OCFO) within the BIA Bureau of Trust Funds Administration (BTFA). This position is critical to increasing efficiency and supporting strategic workload management across 13 decentralized regional offices and the central office, following significant workforce reductions in the prior fiscal year.

This is a remote position, with potential travel to on-site locations as needed.

Responsibilities:

Essential Job Functions

The PM-FSS will support FSD operations under a reduced staffing model by assisting with data analysis, system support, reporting, and strategic coordination efforts. Key responsibilities include supporting the implementation and ongoing management tracking tools, improving transparency and accountability, coordinating taskers and initiatives, and ensuring alignment with administration and OCFO priorities. This support will enhance planning, financial systems operations, reporting capabilities, and division-wide strategic initiatives to maintain continuity and strengthen the acquisition and financial management functions across BIA.

Core tasks include: 

  • Financial Data Management & Analysis – Review, validate, reconcile, and analyze financial and statistical data from multiple sources; prepare adjustments, reports, dashboards, and summaries to support OCFO and BIA program needs.
  • Reporting & Dashboard Development – Design, develop, maintain, and enhance standard and custom reports/dashboards using DOI reporting tools (SAP, Web Intelligence, OLAP, Analysis for Office, Tableau); ensure accuracy, readability, and alignment with customer requirements.
  • Customer Support & Requirements Gathering – Engage customers to identify reporting or system needs; gather and document business requirements; provide data in acceptable formats; communicate data limitations or concerns as needed.
  • System Support, Monitoring, and Testing – Provide user assistance by researching, identifying, and troubleshooting system-related issues; monitor system job status and communicate updates to stakeholders. Support testing of system upgrades, software releases, and process revisions; verify system effectiveness prior to production deployment.
  • Training & User Documentation – Develop and update training materials, how-to guides, and user documentation; coordinate and deliver training sessions for financial systems and reporting tools; conduct post-training follow-up communications.
  • Process Improvement & Workflow Analysis – Analyze system processes, data flows, and integration points; identify trends, control weaknesses, or inefficiencies; recommend changes to workflows, internal controls, and reporting designs to improve operations or reduce costs.
  • Communication & Correspondence – Prepare and distribute technical communications, user notices, and other documentation related to system updates, reporting changes, or financial operations.
  • Programmatic & Financial Review – Conduct studies involving administrative, financial, and programmatic relationships; support management decisions through structured analysis and recommendations.
Qualifications:

Necessary Skills and Knowledge

  • Knowledgeable of industry standard reporting tools, demonstrate technical proficiency in these tools, and committed to providing high-quality products and services.
  • Use a high degree of professional judgment and ingenuity in interpreting guidelines for application in day-to-day issues and analyses. This may often require problem solving of a precedent-setting nature.
  • With maximum independence and discretion, be able to plan, design, analyze and interpret financial data, and exercise sound, independent judgment and decision making in financial reporting functions
  • Demonstrate abilities to interact effectively with others in a broad range of functional and technical backgrounds, and to handle pressures in a deadline-driven environment.
  • Proficient in financial systems and software applications, specifically advanced MS Excel skills including using formulas (sumif, vlookup, countif, etc.) for analysis, research, problem solving, and financial reports preparation.
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.

Minimum Qualifications

  • Bachelor’s Degree or equivalent experience, preferably in Finance or Accounting.
  • Ability to travel to on-site locations as needed.
  • Required to successfully pass a background investigation.

Pay and Benefits

The salary range for this position is $85,000 - $93,000 annually. 

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

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