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Middle RAF Operations Specialist

Work from home Full-time role Hiring

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

Real-Time Detection & Monitoring

  • Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
  • Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
  • Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.

Risk Decisions & Execution

  • Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
  • Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.
  • Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.

Cross-team Collaboration & Process Improvement

  • Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
  • Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
  • Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.

What makes you a GR8 fit:

Must-have

  • 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
  • Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).
  • Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
  • Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
  • Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.

Nice-to-have

  • Experience working with BI tools (like Tableau) or handling large operational datasets.
  • Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
  • Basic understanding of SQL for independent data validation.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.

Our culture & core values:

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

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