Leave Administration Specialist (Temporary)

Responsibilities

Leave & Disability Administration

• Administer and oversee all leave programs, including:
• Family and Medical Leave Act (FMLA)
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Paid Parental Leave
• Intermittent and general Leaves of Absence (LOA)
• Partner with third-party vendors to manage claims, track leave status, and ensure timely processing
• Monitor leave exhaustion and coordinate next steps with employees, managers, and vendors

Accommodation & Compliance

• Manage and evaluate accommodation requests under the Americans with Disabilities Act (ADA)
• Facilitate the interactive process with employees and managers
• Coordinate and review ergonomic accommodation requests
• Ensure compliance with all applicable federal, state, and company policies

Payroll, Benefits & Workforce Management

• Maintain accurate payroll status updates for employees on leave
• Coordinate benefit deductions to ensure continued coverage during leave
• Process Qualifying Life Events (QLEs) related to leave status changes
• Manage and update timecards within UKG Workforce Management (WFM)
• Ensure proper documentation and system updates across HRIS and payroll platforms

Workers’ Compensation Coordination

• Partner with third-party administrators to manage workers’ compensation cases
• Track claims, communicate with stakeholders, and ensure appropriate documentation

Employee Support & Communication

• Serve as a primary point of contact for employees regarding leave and accommodations
• Communicate complex leave processes clearly and compassionately
• Proactively engage with employees and, when appropriate, designated family members to guide them through leave procedures
• Maintain timely and consistent communication with employees, managers, and vendors

Process Improvement & Vendor Transition

• Support the transition of leave administration to a third-party vendor
• Document current processes and identify opportunities for efficiency
• Assist in implementing new workflows, ensuring continuity of service and compliance
• Partner with internal stakeholders to ensure a smooth transition of responsibilities

Knowledge & Requirements:

• 3+ years of experience in leave administration, benefits, or HR operations
• Strong working knowledge of FMLA, disability programs, and leave laws
• Experience managing ADA accommodations and the interactive process
• Familiarity with HRIS, payroll systems, and workforce management tools (UKG preferred)
• High attention to detail with strong organizational and documentation skills
• Excellent verbal and written communication skills
• Ability to handle sensitive and confidential information with discretion

Preferred

• Experience working with third-party leave or disability vendors
• Knowledge of workers’ compensation processes
• Experience supporting system or vendor transitions within HR

Key Competencies

• Detail-oriented with strong recordkeeping practices
• Proactive and responsive communicator
• Comfortable handling sensitive employee situations with empathy and professionalism
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and decision-making skills

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