Director, Health Outcomes

Pay Plan Title: Unit Director

Working Title: Director, Health Outcomes

FLSA Status: Exempt

Posting Salary Range: $87,652 - $117,232

Office Location: Remote within United States.

POSTING DETAILS

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Director of Health Outcomes to join our team! The Director of Health Outcomes is responsible for advancing enterprise-level clinical initiatives that drive organizational alignment, quality performance, and integrated care transformation. This role supports Trillium’s strategic and quality plans by building the infrastructure, tools, and cross-functional systems necessary to deliver scalable, data-informed care. Positioned at the convergence of care management, quality, and population health, the Director administers the operationalization of the Enterprise Quality Driven Care Plan (QDC), supports performance reporting, and fosters innovation through enterprise collaboration. This is a remote based position, the ability to travel onsite as needed for Trillium business is required.

On a typical day, you might

• Shape the strategic execution of Trillium’s clinical quality and performance agenda, aligning enterprise initiatives with regulatory standards, internal priorities, and Medicaid transformation goals.
• Serve as sponsor of the Quality Driven Care Plan (QDC), overseeing the design and implementation of system-wide tools, data frameworks, and governance models that enable organizational visibility, accountability, and strategic alignment.
• Lead the development of PHOENIX, a centralized program index that maps clinical initiatives to HEDIS metrics, departmental objectives, and state benchmarks—creating enterprise-wide transparency and tracking capabilities.
• Guide the Care Management data engineering team that builds dashboards and reporting tools supporting operational and clinical outcomes.
• Drive alignment and integration among Care Management, Quality Management, and other divisions to foster shared accountability and unified action in support of accreditation, performance, and innovation.

Employee Benefits

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Bachelor’s degree in Public Health.
• Minimum of three (3) years of progressive experience in healthcare strategy, clinical transformation, or system-level quality improvement.
• Must have a valid driver’s license.
• Must reside within United States.

Preferred:

• Master’s degree preferred; Healthcare Administration, Public Health, Social Work, Business Administration, IT, Human Services, or a related field.
• Supervision of two (2) or more employees.
• Experience in leading and managing complex, moderate to large-scale implementation projects within a healthcare or business setting.
• Knowledge of integrated care models, principles, and best practices.
• Understanding of change management methodologies and the ability to drive organizational transformation.
• Certificates or industry certifications in Project Management, Program Development, Change Management, Business, Strategy, Data Analytics, or Leadership, or equivalent certifications.

Deadline for Application: Tuesday, April 2, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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