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Claims Assistant SSL

Work from home Full-time role Hiring

Reliance Matrix is a company focused on creating an inclusive culture. They are seeking a Claims Assistant to provide administrative support within the Standard Security claims department, handling various tasks related to claims processing and maintaining confidentiality of personal health information.

Responsibilities

  • Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed
  • Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed
  • Open and distribute incoming mail
  • Supporting multiple incoming faxes
  • Supporting multiple incoming/outgoing emails with oversight and manager interaction when needed
  • Maintaining adherence to all department standards (policies, procedures, schedules, and assignments)
  • Responsible and accountable for maintaining and protecting personal health information
  • Must maintain a high level of confidentiality and abide by HIPAA rules and regulations

Skills

  • High School Diploma, or equivalent, required
  • Ability to handle confidential information with the utmost judgment and discretion
  • Type at least 40-wpm
  • Demonstrate prioritization and organization skills
  • Ability to communicate clearly and succinctly verbally and in writing
  • Must be able to work in a team oriented environment
  • Spanish language skills are a plus

Benefits

  • An annual performance bonus for all team members
  • Generous 401(k) company match that is immediately vested
  • A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.
  • For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
  • Multiple options for dental and vision coverage
  • Company provided Life & Disability Insurance to ensure financial protection when you need it most
  • Family friendly benefits including Paid Parental Leave & Adoption Assistance
  • Hybrid work arrangements for eligible roles
  • Tuition Reimbursement and Continuing Professional Education
  • Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays.
  • As you grow with us, your PTO may increase based on your level within the company and years of service.
  • Volunteer days, community partnerships, and Employee Assistance Program
  • Ability to connect with colleagues around the country through our Employee Resource Group program

Company Overview

  • Reliance Matrix provides financial protection, absence management, and supplemental health benefits solutions. It was founded in 1907, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://reliancematrix.com.
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