Sales Support Specialist
Manulife is a leading international financial services provider that aims to transform the life insurance business with innovative customer solutions. The Sales Support Specialist will be part of a dynamic team, focusing on supporting the Insurance pre-sale process and assisting the Sales & Distribution team to achieve strategic priorities and sales goals.
Responsibilities
- Support the Insurance pre-sale process and assist the Sales & Distribution team
- Provide product information and case design assistance
- Manage outbound/inbound communications related to life insurance sales
- Facilitate the new business and underwriting process
- Utilize various tools and resources to enhance the sales process
Skills
- Driven individuals that are eager to impact the sales process
- Team players that enjoy working together on solutions that will impact our producers' and customers' lives
- Willingness to learn and commit to study to achieve the necessary licenses
- Eager learners that want to join us in transforming the life insurance industry
- Excited colleagues that make working together fun and productive
- Have a passion for the value we provide to our producers and customers
- Customer-centric mentality
- Excellent phone demeanor, strong sales acumen, and customer service skills
- Ability to problem solve and be flexible
- Knowledge of financial services is a plus!
- FINRA SIE, Series 6, 63, and State Insurance Licenses, preferred
- Will need to acquire licenses within 4 months of hire
- Must pass at least one FINRA exam within the first 10 weeks of hire
Benefits
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
- Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
- Full range of statutory leaves of absence
Company Overview