Site Payments Associate II - Funds Management

Work Schedule

Environmental Conditions

Job Description

This role is part of the global Site Payments team.  As a Site Payment Associate (Funds Management), you will be dealing with one of the most challenging periods of the life cycle of a clinical trial, which is crucial part of our business operations and is a vital function within the Global Clinical Development group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support CRG clinical research services’ key projects and gain insight on how the payment processes is executed within the clinical trial business.

• Calculate billing data for studies, including investigator fees.
• Set up and update investigator fee trackers.
• Secure finance approval for payments related to investigator funds.
• Perform periodic reviews of fund issues for studies and connect with Project Leads and Global Finance Analysts to resolve them.
• Collaborate with internal customers to develop and maintain relationships, and occasionally engage with clients to address payment-specific concerns.
• Handle study-related critical issues and address payment and funds-related findings. Effectively bring up project risks when appropriate.
• Handle and maintain the investigator funds tracker for studies transitioned to site payments.
• Build reports and metrics for management to track task progress, relevant metrics, and fund management.
• File communications and maintain trackers and systems as assigned.
• Build tickets to initiate workflows as assigned.
• Follow up with finance team members for approval updates.
• Advance issues to the management team for resolution.
• Compile data from multiple sources for investigator billing calculation, fee tracker updates, and reports.
• As SPA II, assist in providing training, mentorship, and review to junior team members.

Education & Experience Requirements: • High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification / Bachelor's degree preferred • Technical positions may require a certificate • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities: • Solid organizational skills and strong attention to detail • Capable of handling multiple timeline sensitive tasks efficiently and effectively • Flexible and able to reprioritize workload to meet changing project needs • Solid computer skills, proficient in MS Word and Excel; preferred experience using CTMS, EDC, or financial systems • Capable of working independently and as a team member • Sold communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable) • Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and perform applicable data entry of said documents • Familiarity with ICH Good Clinical Practices, Country Regulatory and/or applicable tax regulations, etc. for all aspects of project implementation, execution, and closeout • Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency. Working Conditions and Environment: • Exposure to high pressure, intense concentration needed • Must pay constant attention to detail-visual, mental • Must be able to multi-task constantly • Frequent interaction with clients / associates required • Long, varied hours required occasionally • Travel and rotating shifts required on rare occasions

• MUST be amenable to work ONSITE once every quarter

Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.