Senior Business Systems Analyst - HR PMO

About the position If you are looking to contribute your strong technical skills on a world-class, global HR team, Ameriprise Financial has a great opportunity for a Senior Business Systems Analyst! This role will be part of a larger HR project team capturing and performing technical analysis of business requirements and providing solutions that meet user needs to enhance business performance. This includes participating in testing, driving issue resolution, and supporting implementation check-out processes. You will also develop procedural documentation and manuals, ensuring clear, concise requirements have been captured.

Responsibilities

• Gather, analyze, document and manage business and user requirements (both functional and non-functional) to effectively recommend technology solutions and provide input to issues or risks.
• Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications.
• Translate business and user requirements into system requirements for the IT organization and manage all changes to the source documents. Ensure appropriate bi-directional tracing of project modifications.
• Complete project work objects and deliverables using Ameriprise Quality Measurement Systems (AQMS) standards.
• Facilitate walk-through of project deliverables.
• Plan and assist with the development of a thorough requirement testing strategy.
• Demonstrate expert level knowledge in all systems, processes and data relating to the assigned business or project, providing the most effective solutions to the business partners in the most efficient means possible.
• Select appropriate analysis techniques and tools while educating business partners on systems capabilities and the feasibility of developing specific solutions.
• Leverage technical knowledge and business insight to manage effective working relationships with technology teams and business partners at management and end user levels.
• Work effectively in a team environment to ensure that solution delivery is timely, within cost estimates and meets business needs.
• Negotiate technical and non-technical solutions that both satisfy the business users and conform to the technical architecture.
• Complete all support documentation on assigned projects, including creating and updating all user and technical procedures/manuals, operational support documentation and archival of all related project documentation.
• Define and monitor all implementation tasks such as the production check-out process, including review of reports, data files and Online screens to ensure technical solutions perform according to the specifications and meet defined business requirements.
• Actively champion and contribute to the continuous improvement of business systems analysis best practices, using innovative ideas to increase effectiveness of the overall analyst organization.
• Provide subject matter expertise in areas including strategy/approach, requirements gathering, process modeling, use cases and other areas of expertise based on established business analysis tools and techniques.
• Proactively mentor others in the business analyst practitioner community.

Requirements

• Bachelors degree or equivalent
• 5+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation.
• Strong analytical skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.
• Knowledge of and ability to effectively use the appropriate modeling, visualization, and requirements management methodologies and tool-sets.
• Experience working with the following tools: MS Office, MS Visio, and JIRA.
• Exceptional written and verbal communication skills.

Nice-to-haves

• Degree in Computer Science or related field
• CBAP certification
• Experience working within a defined development life cycle methodology (e.g. CMMI, Ameriprise Quality Management System (AQMS)) environment.
• Experience in Financial Services
• Experience working with Human Resources technology including Workday.
• Experience with business process modeling, writing use cases and test cases.

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