Client Success Associate NCE OB (Portuguese)
Gartner is a leading research and advisory company that helps enterprise leaders succeed with critical priorities. The Client Success Associate role focuses on ensuring clients receive exceptional value by understanding their business needs, facilitating onboarding, and driving client engagement with Gartner's products and services.
Responsibilities
- Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license
- Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
- Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
- Facilitate prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services
- Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers
Skills
- Bachelor's degree preferred
- 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for delighting clients
- Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
- Well defined time management and organizational skills
Benefits
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Opportunity to purchase company stock at a discount
Company Overview
Company H1B Sponsorship