[Remote] Client Administrator

Note: The job is a remote job and is open to candidates in USA. Mercer Company is seeking a Client Administrator I to join the Leadbetter team. The primary focus of this role is to provide technical support to Client Executives and clients in maintaining insurance policies, ensuring adherence to the objectives and procedures set by the Business Insurance manual.

Responsibilities

• Process paperwork for new and renewal business to include:
• Prep Acord forms and other documents required for a submission
• Maintain client level details in agency management system
• Binders
• Management and production of renewal certificates
• Policies
• Invoices
• Finance agreements
• Endorsements
• Audits
• Perform account reconciliation
• Assist in the processing of final audits
• Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta
• Establish and maintain positive and effective working relations with other associates and clients

Skills

• A high school diploma and 1-2 years insurance related experience or professional office experience
• Obtain and maintain a valid Alaska Business Insurance License
• Obtain a Surplus Lines License in the first 2 years
• Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training
• Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
• Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities
• Strong oral and written communication skills and the ability to work with all levels of staff
• Strong customer service orientation (internal customer focus)

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Company Overview

Company H1B Sponsorship