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Client Success Associate - Onboarding (Fluent in Portuguese Required)

Work from home Full-time role Hiring

Gartner is a leading research and advisory company that helps enterprise leaders succeed with their mission-critical priorities. The Client Success Associate - Onboarding role is focused on ensuring that clients receive exceptional value from Gartner services by onboarding clients and facilitating engagement with Gartner products.

Responsibilities

  • Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license
  • Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
  • Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
  • Facilitate prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services
  • Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers

Skills

  • Fluent in Portuguese required
  • Bachelor's degree preferred
  • 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for delighting clients
  • Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
  • Well defined time management and organizational skills

Benefits

  • Generous PTO
  • A 401k match up to $7,200 per year
  • The opportunity to purchase company stock at a discount

Company Overview

  • Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.gartner.com.
  • Company H1B Sponsorship

  • Gartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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