[Remote] Government Travel Consultant
Note: The job is a remote job and is open to candidates in USA. CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. They are seeking a detail-oriented and customer-focused Government Travel Consultant to support federal agencies with professional travel services, ensuring travel arrangements meet government standards while delivering exceptional service.
Responsibilities
- Secure air, car and hotel accommodations for contracted government agencies
- Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured
- Ensure all queues are maintained throughout the day
- Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification
- Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel
- Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies
- Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency
- Weekend work is required for this position
Skills
- High School Diploma or GED, with some post-high school education
- Travel industry experience
- Proactive approach to systems and processes
- Working knowledge of WorldSpan and SABRE GDS
- Written and verbal communication skills
- Customer service skills
- Positive attitude
Benefits
- Competitive pay
- Benefits and perks
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
- Comprehensive benefits package
- Medical, dental, vision, life, and disability
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings and flexible spending accounts
- Retirement 401K plan
- Paid leave programs
Company Overview