Associate Technology Implementation Consultant
Wolters Kluwer is a company that focuses on providing solutions for clinical surveillance and pharmacy compliance. The Associate Technology Implementation Consultant will work closely with clients on the implementation and training of applications, ensuring integration with client workflows and providing support and training.
Responsibilities
- Under limited supervision, configure and modify applications to integrate with client workflow using established guidelines
- Provide remote training to customers on application functionality
- Perform routine configurations and application modifications to integrate with client workflow using established guidelines
- Troubleshoot client issues related to network, security, performance, database or other issues
- Enter time and thoroughly track implementation project status changes
- Perform data entry of customer information into proprietary applications
- Assist in the development of team processes and procedures to increase efficiency
Skills
- Bachelor's Degree or equivalent relevant experience
- Minimum 1 year working in a client-facing or consulting role or other equivalent experience
- Ability to prioritize multiple tasks in a fast-paced, team environment
- Excellent planning, organization, prioritization, and time management skills
- Excellent creative thinking, interpretation, decision-making, and problem-solving skills
- Experience with MS Office products, professional presence and communication skills, extremely reliable, hard worker and takes initiative
- Effective interpersonal and communication skills with an ability to maintain positive working relationships
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Company Overview
Company H1B Sponsorship