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[Remote] Associate Bid Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, bringing innovation to customers worldwide. They are seeking an Associate Bid Manager to provide critical support across the proposal and content management lifecycle while developing core skills for career advancement.

Responsibilities

  • Collaborate with and support Bid Managers in the end-to-end coordination of multiple, simultaneous RFP responses, ensuring adherence to all deadlines and quality standards
  • Uphold the quality and clarity of all proposal documents through meticulous proofreading, formatting, and editing
  • Help create and maintain project outlines and track the progress of assignments from project team members
  • Actively participate in proposal kickoff meetings, capturing key decisions and action items to ensure project alignment from the start
  • Under the guidance of senior team members, collaborate with Subject Matter Experts (SMEs) across the organization to gather and synthesize the technical and business information required to create compelling responses
  • Transform boilerplate content and raw input from SMEs into clear, persuasive, and client-centric proposal narratives
  • Build a foundational knowledge of Five9’s product suite and service offerings to ensure the accuracy and relevance of all proposal content

Skills

  • Bachelor's degree in a relevant field preferred (e.g., English, Communications, Business, Technical Writing)
  • Exceptional written and verbal communication skills, with a natural talent for clear, concise, and professional expression
  • An impeccable eye for detail and a passion for organization; you thrive in structured environments and don't let anything fall through the cracks
  • A proactive and collaborative mindset, with a strong desire to learn and a willingness to take on new challenges in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment.
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
  • Generous employee stock purchase plan
  • Paid Time Off
  • Company paid holidays
  • Paid volunteer hours
  • 12 weeks paid parental leave

Company Overview

  • Five9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.five9.com.
  • Company H1B Sponsorship

  • Five9 has a track record of offering H1B sponsorships, with 4 in 2026, 13 in 2025, 15 in 2024, 13 in 2023, 20 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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