Operations Coordinator (12 month temporary)

Arc'teryx Equipment is seeking an Operations Coordinator to assist in the day-to-day operations and execution of the End-to-End product creation strategy, focusing on Footwear. The role involves maximizing efficiency, supporting cross-functional teams, and documenting processes to enhance operational effectiveness.

Responsibilities

• Supporting the product creation phase of our seasonal Innovation-to-Consumer (I2C) calendar to ensure deliverables are executed on time, and that any risks or changes to plan are communicated to all impacted teams
• Building close relationships with business teams and supporting change management initiatives and stakeholder engagement
• Documenting cross functional processes through Standard Operating Procedures (SOPs)
• Maintaining SmartSheets, user guides, online help tools and other system and procedure-related documentation as required
• Assist in creating documents and presentations using tools such as PowerPoint, Word, Excel, and Miro, leveraging your creativity and technical skills to inform and inspire our team towards greater success
• Supporting the scheduling of meetings, milestones and with organizing events
• Assisting in the preparation of reports and presentations for senior leadership, summarizing key findings and insights related to product operations
• Participating in team meetings and contributing ideas and insights to maximize operational efficiency
• Playing an active role in the maintenance of best practices aligned with the directive of the Product Operations team and change management communications
• Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain
• Supporting with the evolution of the I2C process, documentation, and stakeholder activation across various product categories
• Scorecarding End-to-End processes – providing overview of successes, opportunities and insights

Skills

• 1+ years' experience in an operational role, in a project coordination, product operations, or product management environment
• Experience supporting a calendar and using a project management tool
• Demonstrate a high level of analytical and critical thinking, alongside a strong business acumen
• Excellent interpersonal skills and the ability to work with all levels of stakeholders
• Ability to explain, articulate, and document concepts, business processes, systems, and business requirements efficiently
• Confidence to communicate and collaborate amongst large and diverse audiences
• Ability to effectively manage multiple competing priorities
• Willingness to improve skills independently in new technologies and solutions
• Proactive to identify the root cause of issues and seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Remain highly flexible and adaptable when faced with ambiguity
• Effectively balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Passion for work is paralleled by passion for getting outside and living it

Benefits

• Competitive bonus program

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