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Claims - Legal Operations Specialist I

Work from home Full-time role Hiring

About the position At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Our Headquarters Claims department seeks a claims legal operations specialist I. This position is based at our Headquarters in Fairfield, Ohio. Some departments at our Headquarters offer a hybrid work option that may vary depending on your role and responsibilities. The pay range for this position is $19.25 to $21.25 per hour. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

Responsibilities

  • review and process invoices
  • communicate with internal and external counsel as well as internal claims associates regarding invoicing issues, concerns and questions
  • assist with email service requests
  • assist with file management

Requirements

  • strong interpersonal and professional skills
  • strong verbal and written communication skills
  • the ability to work independently as well as part of a team
  • self-motivation
  • attention to detail
  • organization skills and the ability to manage multiple tasks at once
  • the ability to evaluate facts and circumstances and come to a decisive conclusion
  • proficiency with Microsoft® Office, including Excel, Word and PowerPoint

Nice-to-haves

  • experience using a Legal E-Billing System (preferred)
  • legal invoice review and payment experience (preferred)
  • understanding of legal invoice content (preferred)

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