Experienced Retail Customer Service Representative – Office & Retail Environment in South Portland, ME at arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join our dynamic team at arenaflex as a Retail Customer Service Representative in South Portland, ME. In this role, you'll have the unique opportunity to balance face-to-face customer interactions with administrative duties, all while being part of a supportive and fun-loving team.

Why you'll love this job:

* Team atmosphere: We're a family at arenaflex, and we're looking for like-minded individuals who share our values and enthusiasm.

• Fast-paced environment: Your days will fly by as you navigate the excitement of a high-volume retail store.
• Career growth: With arenaflex, the possibilities are endless. We're committed to helping you grow and develop your skills.
• The best of both worlds: Work in an office position and in a retail environment to WOW our customers in person and over the phone.

Why you'll love arenaflex:

* Great benefits: Enjoy comprehensive medical, dental, vision, and more.

• Unique culture: We're a company that values fun and prioritizes our employees' well-being.
• Employee discount: Take advantage of exclusive discounts on arenaflex products and services.
• Flexible work schedule: Balance your work and personal life with our flexible scheduling options.
• Fun: We're a company that knows how to have fun, and we want you to be a part of it!

Responsibilities:

As a Retail Customer Service Representative, you'll be responsible for:

• Interacting with customers: Provide exceptional customer service in a courteous and professional manner, creating raving fans.
• Assisting sales consultants: Help finalize sales orders, including payment transactions, delivery setup, and more.
• Triaging incoming phone calls: Respond to customer inquiries and resolve issues in a timely and efficient manner.
• Contacting customers: Reach out to customers to resolve delivery and service issues, ensuring their satisfaction.
• Reconciling cash drawer: Accurately reconcile cash drawer at the end of each shift.

Qualifications:

To succeed in this role, you'll need:

• Proficient computer skills: Familiarity with new programs and technology.
• Excellent communication skills: Ability to interact with customers in a friendly and courteous manner.
• Mathematical and organizational skills: Accurately process transactions and maintain a clean and organized workspace.
• Reading and communication skills: Ability to read and communicate effectively with customers and colleagues.
• 1-2 years of retail experience: Preferred but not required.

What we offer:

* Competitive hourly rate: $18-$20 per hour.

• Opportunities for growth: We're committed to helping you develop your skills and advance your career.
• Supportive team: Join a team that values collaboration, respect, and open communication.
• Fun and flexible work environment: Enjoy a dynamic and supportive work environment that prioritizes your well-being.

How to apply:

If you're a motivated and customer-focused individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and discover a career that's as unique as you are. Apply for the job now! Apply for this job Apply for this job